“Helpful” Cleaning Tips can mean BAD Advice

No!  I actually saw the following recommendation on a television show of “helpful cleaning tips”:  to remove pet stains, use ammonia and scrub the spot with a stiff brush until the spot is gone.  Two problems:  1) ammonia has such a high pH that it likely will affect the color of the carpet (and will damage nylon fibers) and 2) scrubbing with a stiff brush will cause the carpet fibers to untwist, if not actually wear through them.

Permanent Damage

Once this type of damage has occurred, your carpet cleaning professional cannot correct it by cleaning.  The ‘final solution’ is removing the affected area and replacing it with a spare piece (which you may or may not have kept around after  the installation – and which may or may not match the appearance  of the surrounding older carpet).

Preventing Damage

Professional carpet cleaners do use a brush when cleaning.  It’s called a tamping brush.  They use it to tamp, not scrub, the spotting solution into the fibers.  We do NOT recommend do-it-yourself methods for oriental or hand-made rugs or for upholstered furniture pieces.  Those specialty fabrics require special training to spot.  As for selecting a spotting solution, find one with the CRI (Carpet and Rug Institute) seal of approval.  This lets you know that the product is generally safe for carpet and reasonably effective, but always test in an inconspicuous area first.  General spotters are reasonably effective on many spots, but some require more specialized treatment.  One more thing–using a spotter with a built-in protectant like Scotchguard or Teflon is fine IF it pulls the spot, but if it fails to fully remove the spot, it leaves a coat of protectant over the spot making it harder for your professional carpet cleaner to remove it after you give up.

Make Us Your Resource

Feel free to ask us for advice when you encounter new or difficult spotting problems.  Author Bruce Vance is an IICRC-certified Master Textile Cleaner; Sarah Vance is certified to the Journeyman level.  (The IICRC is also known as The CleanTrust and is the premiere certifying-body in the world for the Cleaning and Restoration Industry.)  We can help walk you through some non-damaging approaches—no purchase required.  Call us at (919) 967-7592.

 

photo by: justj0000lie